What To Expect

— About New Edition

We have a tried and tested process when dealing with any kitchen, bathroom, bedroom or home renovation project - however big or small.

It ensures you receive the products and services that are right for you and your home, in a way where you feel comfortable and in control. No hidden surprises, only that felling of a job well done, and a solution you can enjoy and be proud of.

We can be flexible to your circumstance, and offer advice and guidance at every step of the process.

1. 1 You send us an enquiry

   Either by web form, phone, email - or by popping in to our showroom in Colwyn Bay. With a few details on what you need, we can get the ball rolling!

2. 2 Follow-up email and chat

   We can talk you through your requirements, making informed suggestions based on our expertise and experience, and also giving you some ball park figures so you know what to expect.

3. 3 Invitation to showroom

   From here we can go through our ranges, finishes and styles - being able to see our beautiful products in situation will inspire and also ensure you make the right decision when choosing.

4. 4 FOC no obligation survey and discussions at location

   Another important step to ensure you get the right design, products and installation to suit the specifics of your room.

5. 5 Timescales and deposit

   If you are happy with our survey, design, quote - and any other required planning - we can schedule in your job at our earliest convenience or at a time to suit, and also confirm the job with the deposit.

6. 6 Install / Supply

   If you are arranging install yourself, your products will be delivered in a timely, secure and safe manner, ready for installation. If we are installing, our team will organised, prompt, professional, tidy and courteous in all aspects of the process.

7. 7 Aftersales to ensure all is in order

   A job is only complete when you, the customer, are happy and satisfied. Our 12 month guarantee on products and services will give you peace of mind.